Members or eligible dependents may contact Beat It! (24/7) voluntarily for confidential assistance, advice, brief counseling and available referral options at 1.800.828.3939.
A Client Service Representative (CSR) will gather the necessary demographic information, determine benefit eligibility and direct your call to an appropriate Employee Assistance Professional.
The Employee Assistance Professional will assist in problem identification, promote clarity, provide a preliminary assessment, determine needs and present a structured means of resolution.
Note: If you are an experiencing an emergency situation, please contact your local hospital, emergency center or dial 911.